Retal, an international packaging manufacturer, was looking for a solution to ensure its IT systems operated smoothly and securely. IT company Novian Technologies took over the maintenance of all Retal’s data centres, IT infrastructure monitoring, information systems management, and workplace maintenance in its Lithuanian production facilities. As a result, Retal’s IT infrastructure now operates seamlessly, allowing the manufacturing group to focus on its core business.
Situation
Retal Group, a global producer of plastic packaging for the food and beverage sectors, operates in more than a dozen countries, with production facilities in Lithuania, Bulgaria, Cyprus, the Czech Republic, France, Spain, Italy, Ukraine, Georgia, United States, and other locations.
Retal uses state-of-the-art IT solutions for modern manufacturing, integrating physical and virtual infrastructure, high-reliability systems, and other advanced technologies. These solutions support both production and automated processes. For the smooth and secure functioning of the group, efficient operation of all technologies and minimized risk of downtime are crucial.
Problem
Retal group’s IT department sought an IT partner in order to ensure the smooth and secure operation of its IT infrastructure and systems, allowing the company to focus on its core business objectives.
Retal’s IT systems required 24/7 support, including data centre monitoring, IT infrastructure management, network and software support, and rapid response to IT security incidents to prevent business disruptions. Additionally, manufacturing facilities in Lithuania needed maintenance for computerized workplaces.
Solution
When seeking a partner to achieve these goals, Retal chose Novian Technologies, a company with extensive experience in the field, to provide comprehensive IT maintenance and services.
Taking over the IT maintenance of the Retal Group, Novian Technologies ensures continuous support for its critical IT infrastructure, including maintenance of operation systems, network equipment, virtualization platforms and data centre, also real-time system monitoring, and cybersecurity issue resolution.
In addition, Novian provides computerised workplace support to Retal’s manufacturing companies in Lithuania, ensuring smooth daily operations.
Result
Novian Technologies ensures the reliability and security of Retal’s IT infrastructure through IT maintenance services, rapid failure response, security assurance, system optimisation, and preventive maintenance. As a result, the client benefits from uninterrupted production, a reduced risk of operational disruptions, and greater focus on its core business – producing plastic packaging for the food and beverage sectors.
Moreover, reliable IT maintenance enhances process efficiency and supports long-term growth planning.
