IT infrastructure and information systems maintenance

For more than 15 years, Novian has been providing IT infrastructure and information systems maintenance services to large and medium-sized organizations.

IT infrastructure maintenance

Recognizing the critical importance of IT infrastructure to the organization's operations in today's world, we provide services for its maintenance and support.

It is a hardware and software supervision, maintenance, uptime assurance and recovery service that includes professional maintenance provided over a defined period of time and on agreed terms.

Novian specialists ensure the operability of technical IT equipment, administer operating system environments and database systems, and monitor the availability and performance of applications.

The service is provided regardless of the organization's equipment manufacturer or cloud service provider, for the entire infrastructure or only for a certain level of it (servers, data storage, network infrastructure, operating systems, virtualization platforms, databases, cloud platforms, etc.).

We also provide critical IT infrastructure maintenance services. We provide them based on the methodology developed by us named CIMF (Critical Infrastructure Maintenance Framework). It is a methodology for the provision of critical IT infrastructure maintenance, development and operability recovery services, based on best ITIL market practices, methodologies of the world's leading hardware and software vendors and made in accordance with ISO quality requirements.

Maintenance of information systems

We provide information systems maintenance services, ranging from operating and applied software installation, configuration and data management to software performance monitoring, debugging, source code and documentation update services.

We also perform information systems development work: we modify existing or create new information systems functions, screen forms, reports and more.